Terms and Conditions
Effective Date: 3rd December 2024
1. Acceptance of Terms
By accessing or using the AnalyticsIM platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Service.
2. Description of the Service
AnalyticsIM enables users to connect their Google Analytics account via OAuth. Once connected, we retrieve analytics data, process this using our proprietry systems, including agentic processes involving AI and LLMs to provide the user reports detailing key data and insights about their website traffic.
3. User Obligations
- You must have a valid Google Analytics account to use the Service.
- You agree to provide accurate information when connecting your Google Analytics account.
- You must not misuse the Service, including attempting unauthorized access, reverse engineering, or using the Service for illegal purposes.
4. Data Usage
By connecting your Google Analytics account, you grant us permission to retrieve your data solely for the purposes outlined in our Privacy Policy. We do not modify, share, or use your data beyond the scope of delivering insights.
5. Payment Terms
AnalyticsIM offers three subscription plans via Stripe:
- Weekly Plan: Billed every 7 days.
- Monthly Plan: Billed once per month.
- Annual Plan: Billed once per year (best value).
Billing & Renewals
- Subscriptions **auto-renew** at the end of each billing cycle unless canceled. - Payments are securely processed via **Stripe**. - You can **update or cancel your subscription anytime** via the Subscription Portal.
Refund Policy
- We offer a **30-day money-back guarantee** on the **Annual Plan**. - Weekly & Monthly plans are **non-refundable** once the billing cycle begins.
Failed Payments
- If a payment fails, Stripe will attempt to retry. - If not resolved within **3 attempts**, the subscription may be canceled.
Contact Support
For payment inquiries, contact us at billing@analyticsim.com.
6. Intellectual Property
All content and software provided by AnalyticsIM is owned by AnalyticsIM or its licensors. You may not copy, distribute, or create derivative works of our intellectual property without prior written consent.
7. Limitation of Liability
AnalyticsIM provides the Service "as is" and disclaims any warranties of any kind. We are not responsible for errors, inaccuracies, or disruptions in the Service.
8. Termination
We reserve the right to terminate your access to the Service at any time for violation of these Terms or other reasons.
9. Changes to Terms
AnalyticsIM may update these Terms from time to time. Continued use of the Service after updates constitutes acceptance of the revised Terms.
📩 Contact Us
For questions about these Terms, contact us at help@analyticsim.com.